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What We Do With Your Account Data

This page sets out what we collect when you open an account, deposit with bKash or Nagad, and move between the live tables and slot rooms. Short version: we store what your wallet and your session need, and nothing we cannot explain to you.

Wallet details kept separateCookie choices you controlRequest a copy anytimeDelete request by email
977bdt What We Do With Your Account Data
HOW WE HANDLE IT

Open the Controls on Your Account

You have three levers over your own data, and they sit behind your login. Change your password or mobile number yourself from account settings; the change triggers an OTP to the current number first, so nobody else can move it. Cookies are a separate choice — the ones that keep you signed in are required, the measurement ones are not, and you can refuse those without losing access to the lobby. On device behaviour, we ask for a fresh OTP when you sign in from an unrecognised handset, and old sessions drop out rather than staying live in the background.

Account security Password and mobile number changes need an OTP to the number on file. New devices get the same challenge before the lobby loads, so a stolen password alone is not enough.
Cookie control Sign-in cookies are required to keep your session alive. Measurement cookies are optional and refusing them costs you nothing in the lobby or at the cashier.
Retention window Game logs and wallet references stay while the account is open, plus the period local accounting rules require. After that they are removed rather than archived indefinitely.
Your requests Ask for a copy, a correction or deletion by email. We verify the account against your registered mobile number, then confirm the outcome to you in writing.
ASK US DIRECTLY

Reach the Team About Your Data

Data questions get answered by people, not a form that vanishes. Use live chat inside your account and we can see your wallet history while we reply, which usually settles a question about a stored number or a game log in one pass. Email works better for anything you want in writing, such as a copy of your records.

Account live chat Open chat from your logged-in dashboard and tell us which detail you want changed. Chat is the quickest route for a wrong mobile number or a wallet reference that no longer matches.
Privacy email Write to our support address for copy, correction or deletion requests. Include your registered mobile number so we can match the account before we touch any record.
Payment query desk If a bKash, Nagad, Rocket or Upay reference needs checking, send the transaction ID and the amount in taka. We trace it against the wallet record and reply with what we find.

Questions About Your Privacy

The points that come up most in chat, answered the way we would answer them there. If yours is not here, message us and we will walk through it against your own account rather than in general terms.

Name, mobile number, date of birth and the wallet number you will use for bKash, Nagad or Rocket. We check those before the account opens, because payouts have to return to a wallet in your own name.

Yes. Email from your registered address and ask for a copy. We match the request to your mobile number, then send the account details, wallet references and game log summary we hold.

Only where a transfer needs it — the wallet provider sees the reference and the amount. We do not sell details or hand your mobile number to outside advertisers or message lists.

The sign-in cookie keeps you logged in as you move between slots and live tables. Refuse the measurement cookies if you like; the lobby and cashier still work exactly the same.

Your profile stops being used, but wallet references and game logs stay for the period local accounting rules set. Once that passes, the records are cleared rather than kept on file.

Open live chat or email us with the field that is wrong. A mobile number change is verified by OTP to the old number first, then confirmed back to you once it is updated.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.